Daraz is the leading e-commerce marketplace across South Asia (excluding India). Our business covers four key areas – e-commerce, logistics, payment infrastructure and financial services – providing our sellers and customers with an end-to-end commerce solution. With access to over 500 million customers in our markets, we strive to deliver on our promise of enabling easy access to a wide assortment of products while bringing users on an interactive and personalised journey. We are driven by our commitment to uplift local communities through the power of commerce. We invest in the development and education of our sellers, employees and communities, with the goal of empowering them to grow and succeed. Together with our digitalised logistics business, we employ more than 10,000 people, helping to bring economic opportunities to communities in South Asia. As we work towards our vision of becoming a champion of South Asia, we will continue to look for new ways to improve our offerings and connect with our people and communities. Visit https://www.daraz.com/ to learn more.
About The Role
As a Regional PMO & Performance Manager, you will use your business savvy in combination with your functional experience in advertising, ecommerce, and project management to effectively work across teams and implement new features and workflows. Your objective will be to build, train and maintain a deep understanding of DAS Product, streamlined operational documentation, and use local and regional feedback to successfully grow and scale revenues for DAS.
You should have a demonstrated ability to think strategically about business, product and sales challenges, with the ability to defend product needs and manage project teams in multiple countries to get them implemented. As an individual contributor, you’ll be supported by our business operations teams as well as finance, legal, product, data, and more. We offer the opportunity to learn and work alongside our leadership team, drive unprecedented growth, and ultimately, be a part of transforming DAS into a key business unit within Daraz.
Our ideal candidate will have a good breadth of data analysis, exceptional project management skills, and product/technical proficiency within the digital space. We desire someone with a proactive consultative approach to continuously gather feedback, optimize workflows, propose feature improvements, and ensure the processes and structure are there to make them a success.
Own the DAS PMO from research and design of strategy to execution by project teams.
Define project scope, predict resources needed to reach department objectives, and manage resources (both regional and local). Produce SOPs of advertising products and support client teams with KAs when required
Develop and maintain structured reporting with relevant business stakeholders to ensure timelines are met, performance is optimal, and exposed business/product risks are resolved effectively and efficiently
Implement partner feedback indicators, market research, and mechanisms to coordinate priorities with product specialists. Develop strategies and product use cases to enhance CXP and ROI of DAS clients as well as Daraz revenues
Build, document, localize and train venture teams on new operations, new products, and new strategies to scale
Run beta and pilot programs with early-stage products and samples, leading UAT case development and testing both locally and regionally
Liase with product specialists to advise and manage the advertising product life cycle ensuring business objectives and implementation feasibility of all new developments
Coordinate operational and advisory departments to mitigate risks and enable DAS to scale (eg. legal agreements & policies, financial requirements, process requirements to integrate new partner types and features)
Independent and proactive thinker, bringing context, proposals and advice to leadership based on analysis and experience.
3+ years of related experience in product operation/production/project management
Experience in performance advertising (preferably in search advertising)
Proven experience overseeing complex project in multiple localities
Highly effective cross-functional team management
Previous experience delivering finely-tuned product marketing strategies
Exceptional writing and editing skills combined with interpersonal skills
Excellent analytical skills
Proven ability to complete projects according to outlined scope, budget, and timeline
Competencies/Functional/Behavioral Skill Set:
Negotiation & Indirect Management
What We Offer:
A unique experience in an entrepreneurial, yet structured environment
The opportunity to become part of a highly professional and dynamic team working around the world
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
The chance to work in a fast-moving, and challenging work environment