Investigations Expert

Job Type: Full Time

Job Description:

Last Date to Apply: 28th November, 2022

Employment Type: This is a permanent, full-time position.

Grade: This is a job grade 3 position.

Location: This role is based in Islamabad, Pakistan. (Hybrid)

About The Role

The Investigation Expert is placed in HCD function of Telenor Pakistan and reports directly to CHRO. This role requires good command over Investigation methodology and deep understanding of core business processes. Investigation Expect is expected to conduct thorough and professional fact-finding of Category 3 Compliance Incidents as categorized and allocated by the Group Internal Audit and Investigations (GIAI) function. The ideal candidate is required to write and deliver quality fact-finding reports that supports the development of appropriate responses to compliance breaches.

Your Impactful Goals Will Include

Investigations Expert is assigned with a wide range of fact-finding work including complex, sensitive investigations related to potential internal breaches of Code of Conduct. Each fact-finding is expected to be concluded in a limited time frame and in accordance with Telenor’s Governing documents and Investigation Methodology. The Investigation expert is expected to produce clear, precise and professional fact-finding reports. The main recipients of his/her reports are members of Compliance Team. The reports are also presented and discussed with the members of Compliance Committee. The role requires excellent stakeholder management.

How will your typical day look like?

On Day To Day Basis You Will Be Doing Some Or Most Of These

The following activities will be your core responsibility.

Conducting fact-finding of potential COC breaches according to Telenor’s governing documents and Investigation methodology.
Doing research work and analyzing data associated with the case work.
Reading policies, processes and relevant documentation to develop thorough understanding
Interviewing relevant personnel.
Coordinating with stakeholders in GIAI, E&C, Risk, Legal and other related departments for ongoing casework.
Maintaining end to end record of case work in case management system.
Writing precise and clear fact-finding reports.
Coordinating with E&C function.
Briefing (regularly) your line on ongoing cases.
Apart from this, we encourage you to take time out for professional learning such as Telenor’s 40 hours Learning challenge.

Your Potential Career Path

Based on your planned growth and initiatives, your potential next roles could be in Compliance or Group Internal Audit and Investigations (GIAI)

What We Are Looking for?

Education: University Degree in Business Administration, Law or any other field.

Preferred Qualifications: Certified Fraud Examiner is preferred

Work Experience

Minimum 5-6 years of experience in Risk & Assurance, Fraud management, Internal Controls, Audit, E&C, Employee Grievance Functions or Finance.
Previous experience in handling incidents related to Fraud, COC violations and Employee Grievances.
Experience in managing stakeholders and coordinating across teams.

Functional Skills/Knowledge Areas

High level of integrity and trustworthiness
Strong communication and interpersonal skills
Ability to work independently but able to collaborate effectively with other teams
Ability to solve complex tasks and work under strict deadlines
Ability to manage a diverse and potentially complex caseload
Ability to handle sensitive information in a confidential manner
Good business understanding
Responsible and mature
Strong personal character, courageous and confident
Firm and objective

Why should you join Telenor?

At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest. As one of the top employers in the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.

As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin, or disability.

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