Eminent4U Private Limited is looking for Customer Retention Representatives for inbound.
-Maintaining a positive, empathetic, and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
-Communicating with customers through various channels.
-Acknowledging and resolving customer complaints.
-Knowing our products inside and out so that you can answer questions.
-Communicating and coordinating with colleagues as necessary.
-Providing feedback on the efficiency of the customer service process.
-Ensure customer satisfaction and provide professional customer support.
-Candidates must have excellent communication skills.
-Candidates must be able to handle pressure.
-Candidates must be comfortable working in UK times.
Work Days: Monday to Friday(Alternate Saturday)
Location: PECHS Block # 6.
Salary: Market Competitive.