Customer Retention Specialist

Job Type: Full Time

Job Description:

Eminent4U Private Limited is looking for Customer Retention Representatives for inbound.



-Maintaining a positive, empathetic, and professional attitude toward customers at all times.

-Responding promptly to customer inquiries.

-Communicating with customers through various channels.

-Acknowledging and resolving customer complaints.

-Knowing our products inside and out so that you can answer questions.

-Communicating and coordinating with colleagues as necessary.

-Providing feedback on the efficiency of the customer service process.

-Ensure customer satisfaction and provide professional customer support.




-Candidates must have excellent communication skills.

-Candidates must be able to handle pressure.

-Candidates must be comfortable working in UK times.


Work Days: Monday to Friday(Alternate Saturday)

Location: PECHS Block # 6.

Salary: Market Competitive.

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