-Responding emails and phone calls of it’s staff to ensure best service
-Accurate data keeping
-Reporting to management at the end of shift
-Schedule shifts of our client’s staff
-Comply with all the given guidelines
-Other Control Room tasks
SKILLS & ABILITIES:
-Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
-Ability to operate in a pressurized environment.
-Excellent time management.
-Attention to detail and proactiveness.
-Demonstrable proactive and professional approach to security.
-Ability to work under your own initiative and also as a member of a team.
-Language English, Good command on MS officer and Google Spreadsheets.
-Must be available for Day and night shifts, Flexible approach to working hours, including working weekends & Bank Holidays.