Assistant Manager Contract Support (Lahore Based)

Job Type: Contract

Job Description:

Purpose of the Job
Provide comprehensive Financial, HR, Supply Chain and administrative services.


Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
Positively respond to both our internal and external customers through effective communication and personal accessibility.

Understand procedures and processes and operate them to the required standard. Examples are:

Ensuring compliance to policies and procedures.
Ensuring that sales invoices are raised in a correct and timely manner.
Ensuring that Extra Works jobs are raised, billed and closed in a timely manner at the correct gross margin.
Raising purchase orders in line with company requirements.
Assisting the Lead Facilities Manager in the management of Accounts Receivables, Accounts Payables, WIP and debt.
Understanding the contract, including scope and terms & conditions.
Ensuring that vendor cycle is efficiently managed including contract negotiations and renewals, resolution of service delivery issues, timely vendor billing, and disbursal of vendor payments
Assisting the Lead Facilities Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment.
Maintaining on site personnel records including training matrixes, holiday and sickness records and timesheets
Assist with monthly Client reporting including regular financial analysis of budget vs. actual
Working with the Lead Facilities Manager to help improve the financial standards of the contract that are measured against monthly key performance indicators
Achieve results within quality and time restraints.
Perform with an understanding of business requirements and changes and ensuring continuous improvement.
Actively participate in a diverse and effective team spirit, ensuring all team members are kept informed of performance measures and financial analysis.
Convey messages and ideas clearly and openly. Involve people and influence decisions.
It is important to note that this position will act as the on-site business partner for the country HR, Finance and Supply Chain functions.
Person Specification

Candidate should have a finance or accounting related educational background
Higher educational qualifications or MBA degree would be beneficial
Good PC based skills, with experience in MS Word, Excel, PowerPoint and Outlook – intermediate to advance level


5 years’ experience in a similar role.
Previous experience of a customer-facing role
Customer handling experience will be a clear advantage


Must demonstrate a strong sense of customer focus.
Excellent English language verbal and written communication skills.
Self-motivated and systematic.
Results/ task orientated, attention to detail and accuracy.
Excellent time management and organisational skills.
Commitment to continuous improvement.
Ability to work as part of a team, as well as independently.


Committed to customer service delivery.
Reliable and committed.
Confidential and discrete approach.
Calm manner, able to work under pressure and with changing demands and priorities.
Smart appearance.
Be flexible to work outside core office hours from time to time.

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